Interview Tips

Interview Tips: - Telephonic Interviews / Phone Interviews

In India, most of Language Jobs are from BPO / KPO / IT /ITES industries where the recruiters & job seekers want to save their time and money and hence Telephonic interview is becoming more common. Usually there are 5 rounds of interview for selecting any candidate for a language expert jobs -

1. HR Screening - Usually telephonic

2. Language Written Test / Aptitude Written Test - At company location

3. Client Interview / Language Oral Interview - Usually telephonic

4. Operations Round Interview - Personal Interview / Telephonic Interview

5. HR Interview to negotiate salary - Personal Interview / Telephonic Interview


Some common questions they ask in the client language round (in particular foreign language):

  • Tell me about yourself / Introduce yourself
  • What have you done / achieved in your educational life / previous job
  • Why do you want to join this company
  • What do you know about this company
  • Tell me about your school
  • Tell me about your current job role
  • Tell me about your hobbies
  • How will you add value to our company
  • How will you utilize your skills for this company
  • How is the weather in your city
  • Tell me about your city
  • Tell me about India
  • What are your strengths and weaknesses
  • Some specific questions related to your resume. Always prepare yourself on your CV.

Here we provide some tips for the telephonic interview:

  • Start with the telephonic greetings and try to be in a peaceful place if the interview is already scheduled.
  • Try to be in the place where there is proper connectivity if you are using the mobile phone to receive the call.
  • Be positive and show your interest in the job.
  • Introduce yourself clearly and directly. Engage in some "brief talk" at the start of the interview, just as you would a face-to-face interview. For example if you are a fresher you can limit yourself to the school and college education and achievements with a very brief self introduction. If you are experienced you can limit to your job related aspects and achievements starting from the first job to the most recent one.
  • Speak clearly into the receiver and modulate your voice. Your voice is the only way you have of showing eagerness, enthusiasm and zest for the job. Your voice reveals both your personality and your attitude toward the caller. Don't forget to smile! It makes a big difference in a conversation, even on the telephone.

  • Have your resume and the job advertisement with you for reference, and a pencil and some paper to make notes. Also, prepare yourself to speak on the achievements mentioned in the resume.  
  • Some students find that it helps to dress for a telephone interview as you would for a face-to-face interview - it often helps to psychologically prepare you for proper interview.
  • No matter how or where your interview is conducted, you should still have the same goal: to communicate to the interviewer that you are the best candidate for the position for which you are being interviewed. If the interview has been scheduled in advance, you should prepare as carefully as you would for a formal "interview meeting" in someone's office.
  • Eliminate any distractions from your immediate environment (computer, newspaper clippings, television, and your shopping list etc). Dress professionally and maintain good posture. The one bonus to a telephone interview is that you can prearrange notes to prompt you and to keep you on track, but only if you can refer to them unobtrusively. You do not want the person on the other end of the line to hear you shuffling papers in the background.
  • Don't disconnect your phone, instead you may ask the interviewer to repeat the question with politeness if you need few seconds pause to think over the answer.

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